Tagged: ux

November 1, 2022 @ 12:47 pm By Omar Faridi  |  

Boost.ai, a cloud-based provider of conversational artificial intelligence (CAI) at scale, announced a new strategic partnership with CallMiner, a provider of conversation intelligence that drives improved customer experiences and business outcomes. CallMiner empowers businesses “to capture and analyze text and voice-based interactions, and paired with… Read More

October 26, 2022 @ 11:07 pm By Omar Faridi  |  

Refinitiv, an LSEG business, announced the launch of a secure, personalized, and seamless global digital onboarding solution to help firms enhance their approach to onboarding clients. The recent shift towards online commercial activity has led to an increase in digital and contactless payments, forcing companies… Read More

October 13, 2022 @ 6:22 pm By Omar Faridi  |  

The CosmWasm integration is the first of many other planned steps that ShareRing, a blockchain-enabled digital identity ecosystem, is taking in order “to move towards achieving the goal of providing frictionless access to goods and services.” This integration reportedly “results in smart contract functionality, greater… Read More

October 9, 2022 @ 4:36 pm By Omar Faridi  |  

Sumsub, a global tech company providing anti-fraud and compliance solutions, announces the launch of “one click-KYC.” These services from Sumsub are available for users in India, Brazil, Nigeria and Indonesia. The new solution will “allow businesses to instantly onboard over 2 billion users without requesting… Read More

September 21, 2022 @ 8:30 am By Omar Faridi  |  

Revolut has experienced a major data breach that has reportedly exposed the sensitive personal details of around 50,000 clients globally. Revolut‘s management has now informed Lithuania’s State Data Protection Inspectorate about the security breach, noting that access to its database had been obtained via advanced… Read More

September 13, 2022 @ 6:39 pm By Omar Faridi  |  

We recently connected with Serhii Zhdanov, CEO at EXMO, a compliant cryptocurrency exchange, registered in the Republic of Lithuania as a “provider of activities of a virtual currency exchange operator and a deposit virtual currency operator” that promotes itself as making investing in crypto easy… Read More

August 30, 2022 @ 7:17 pm By Omar Faridi  |  

To help clients save time, increase convenience and remove barriers to sending and receiving funds abroad, CIBC announced the expansion of its Global Money Transfer (GMT) service “to include cash pick up through MoneyGram, a global leader in the evolution of digital P2P payments, enabling… Read More

August 23, 2022 @ 10:47 pm By Omar Faridi  |  

PassFort, A Moody’s Analytics Company that provides a SaaS Regtech platform that automates anti-financial crime and compliance processes, announced that OneBanx the shared banking innovator, “has chosen to use PassFort’s Know Your Business (KYB) workflow solution to create a seamless onboarding experience for business customers.”… Read More

August 17, 2022 @ 4:36 pm By Omar Faridi  |  

Zimpler, a Fintech company based in Sweden, has partnered with Fintech startup Gigapay in order to offer content creators with a seamless payout management system. Gigapay was reportedly the first to accommodate freelancers without a registered firm and now thanks to their collaboration with Zimpler,… Read More

August 14, 2022 @ 8:51 pm By Omar Faridi  |  

Oak Engage is reportedly deploying NatWest Group with Adaptive Intelligence which went live recently as a way for firms to enhance their digital worker experience. The Newcastle-headquartered intranet technology company, Oak Engage, says that Adaptive Intelligence should assist firms with engaging with their workers more… Read More

August 7, 2022 @ 9:27 pm By Omar Faridi  |  

SC Ventures recently revealed that it has introduced Appro, which is a Fintech that digitizes and enhances the retail banking customer experience. Supported by SC Ventures, Standard Chartered’s Fintech investment and ventures unit, the “bank-agnostic” platform intends to signifiantly reduce the time taken to finalize… Read More

July 31, 2022 @ 1:17 am By Omar Faridi  |  

Veritran, a global low-code solutions provider, recently announced a strategic alliance with Glassbox, a provider of digital experience analytics for web and mobile apps. As noted in the update, Glassbox and Veritran will provide a digital experience analytics solution, offering customers worldwide, both in financial… Read More

July 25, 2022 @ 3:27 pm By Omar Faridi  |  

ShapeShift is pleased to announce the launch of “Alpha”, a new version of their open-source web app that “provides analytics and user input to the DAO so that we can continue to provide the best user experience.” This new version “utilizes Pendo and allows ShapeShift… Read More

July 18, 2022 @ 9:31 pm By Omar Faridi  |  

At Unstoppable Domains, they’re working to onboard the world to Web3, and that means “making it easier for people to use crypto.” They’re thrilled to announce that they’re partnering with MoonPay, which claims to be one of the world’s “leading” Web3 infrastructure companies. Now, people… Read More

July 4, 2022 @ 9:17 am By Omar Faridi  |  

Just three weeks after (the once leading) cryptocurrency lender Celsius revealed that it was halting withdrawals, platform users are now demanding some answers, according to a report from the WSJ. When crypto-asset lending platform Celsius had suspended customer accounts following a sharp decline in valuations,… Read More

June 14, 2022 @ 8:15 am By Omar Faridi  |  

Starling Bank has upgraded its Spending Insights tool in order to help consumers with improving their money management skills. Thirty-six new spending categories have been introduced, “giving customers instant access to monthly spending data across each category.” Starling is also rolling out a search capability… Read More

June 12, 2022 @ 2:48 pm By Omar Faridi  |  

Mastercard (NYSE: MA) recently noted that they believe the process of purchasing an NFT needs to be made a lot easier and safer. When that happens, customers get the things they want “with less stress and uncertainty,” according to Mastercard. For NFT creators, these changes… Read More

June 7, 2022 @ 7:59 am By Omar Faridi  |  

With Aiia’s new payment feature, Pay by link, it’s easier to provide “seamless” payments for businesses and consumers in whatever fashion the payer prefers – “whether that’s by email, pdf, SMS, letter or even in a social media chat.” The feature is set “to empower… Read More

June 4, 2022 @ 1:49 pm By Omar Faridi  |  

Stripe, an international financial infrastructure platform, recently announced that Stripe Terminal is currently available in Singapore, making it convenient for companies to create custom checkout experiences for accepting in-person payments, along with unifying client experience and data across online and in-person transfers. Although selling items… Read More

May 28, 2022 @ 1:54 pm By Omar Faridi  |  

MetaMask, ConsenSys’ self-custody wallet, has announced a partnership with Asset Reality, an end-to-end solution “for recovering, managing, and accessing seized crypto and complex assets.” Over the last few years, economic activity on web3 has “grown exponentially,” according to an update shared with CI. While this… Read More