Tagged: user experience

Engage People CTO Len Covello Provides Key Insights on how Loyalty Points are “Often-Overlooked” Alternative Payment Option

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We recently caught up with Len Covello, CTO at Engage People, a global loyalty tech company. Covello explained how loyalty points are an often-overlooked alternative payment option. Covello talked about how the demand for having the flexibility to pay with points as easy as credit… Read More

Digital Lending Software Provider Blend Explains What’s Required to Offer Best Online Banking Experience

The team at Blend, which provides digital lending technology, has shared some important features which can help provide “the best online banking experience.” As noted in a blog post by Blend, online banking clients are increasingly expecting interactions to be a lot simpler, faster, and… Read More

Pakistani Online Payments Fintech SadaPay Explains Why Customer Experience with a Human Touch Is So Important

The team at SadaPay, a Pakistan-based online payments provider, notes that when products are developed with technology at the “core of the value proposition,” the customer interactions “tend to be digital as well.” As mentioned in a blog post by the Fintech firm, the human… Read More

Blockchain based Non-Fungible Tokens or NFT Marketplaces Must be More Accessible and User-Friendly to Achieve Mainstream Adoption

Ali Ahsan writes in a blog post published by global Fintech firm Circle that the Internet started off in 1969 as a government initiative known as ARPANET. As explained by Ahsan, ARPANET was established to allow researchers to share important information with each other. He… Read More

Deepu K Sasidharan from Fintech Adyen Explains how New Web Payment APIs Streamline Digital Transactions

Deepu K Sasidharan, Developer Advocate at payments platform Adyen (AMS:ADYEN), notes that the Payment Request API and the Payment Handler API are new W3C web standards that aim to make the payments process easier on websites. Sasidharan explains that these new standards aim to provide… Read More

Crypto User Experience Must Improve as 5% of World May Own Digital Assets Soon, Industry Exec Says

Ari Paul, CIO of BlockTower Capital, a company focused on bringing professional trading and portfolio management to cryptocurrency, predicts that we might have 5% of the world owning crypto-assets by the end of this bull run (ahead of Internet adoption back in 2000). $1T+ market… Read More

Fintech Adyen Explains how Offering Seamless Payments can be an “Unobvious” Driver of Business Growth and Expansion Efforts

Payments platform Adyen (AMS:ADYEN) notes that during times like these, it can be challenging to find the “headspace” to map out business growth plans. Adyen also mentioned that it can be difficult to know where exactly to start. The Fintech firm  thinks that what we… Read More

Fintech Blend Explains how its Digital Lending Platform Supports Data Connectivity so Borrowers can Connect to Asset, Payroll, Tax Accounts

San Francisco-based Blend, which claims to offer market-leading digital lending technology that makes the process of acquiring a loan simpler, faster, and safer, notes that in the increasingly competitive lending sector, it’s now more important than ever to work with technology that provides your clients… Read More

Gemini Says Offering Excellent Customer Experience Is Key Priority, Company Launches Cryptopedia, a Free Crypto Education Platform

US-based digital asset exchange Gemini says it’s committed to providing an “excellent” customer experience. Gemini states that being accessible to their users and “prompt” with their responses to customer support requests or inquiries remains a “top” priority at the exchange. Recently, the company’s customer support… Read More

Fintech Consumers of 2030 could be More “Data-Aware” and “Discerning” in What Information They Share, KPMG Report Predicts

Big Four auditing firm KPMG in Australia has released a report, titled, The 30 Voices, which aims to cover “every facet” of financial services and beyond. It features insights related to developments from incumbents to banking challengers, Big Tech firms to investors, legislators to academics…. Read More

Digital Banking Unicorn Revolut has Further Simplified Online Payments with QR Codes

Digital banking platform Revolut confirms that it recently “simplified” online payments via the launch of Payment Links to Revolut Business clients. The Fintech Unicorn has made other updates so it’s even easier to accept virtual payments “straight away” with QR codes. For those not completely… Read More

Abaka, which Improves Financial Wellbeing by Offering AI enhanced Financial Advice, Explains how to Better Understand Customer Behavior

London-based Abaka, which improves financial wellbeing by offering affordable financial advice powered by artificial intelligence (AI), notes that companies across different categories and markets aim to deliver the appropriate messages to their target clients, at the best time, using the most engaging channels. Traditional approaches… Read More

Digital Financial Services from Chinese Banks are Generally Better than other APAC Countries, and Some European, North American Providers: Report

A recently published whitepaper from Massachusetts-based International Data Corporation (IDC) and Huawei examines how banking institutions across the globe have been dealing with the COVID-19 outbreak. The paper identifies or recommends the way forward in a post COVID world which is now considered the “new… Read More

Asia Is Expected to Experience a Dramatic Surge in Digital Banking and Fintech Adoption, with Around 50 New Challengers

Asia might be getting ready to experience a digital banking revolution. During the next few years, the continent is expected to see over 50 new digital banks that could completely transform the financial services sector. GFT’s Christopher Ortiz claims that these developments may just be… Read More

Biggest Security Problem Bitcoin (BTC) has is its User Experience (UX) According to Casa CEO Nic Neuman

Nic Neuman from Casa says that the biggest security problem that Bitcoin (BTC) has is its user experience (UX). This past October 2020 marked the 12th anniversary of Satoshi Nakamoto’s Bitcoin whitepaper. During this relatively short period of time, Bitcoin has fundamentally transformed “the way… Read More

Dr. Amrit Kumar: President at Zilliqa Explains How Platform’s Scilla Smart Contract Language Is Used to Develop Secure Applications

We recently caught up with Dr. Amrit Kumar, President and Chief Scientific Officer of Zilliqa, an enterprise-grade blockchain development platform. Many of the more popular iterations of blockchain are not sufficiently robust to handle the high transaction rates needed today – not to mention what… Read More

Open Banking Survey from ING Reveals that what Consumers Say and Do with Finances aren’t Necessarily the Same

What consumers might say and what actions they take when it comes to sharing personal financial data (via Open Banking) are two different things, ING Bank notes. Although there are many tools to help improve our financial lives, the findings of an ING global survey… Read More

Michael Rennie: Product Manager at Mendix Explains How Low-Code Addresses Developer Talent Shortage, Delivers on Desired Business Outcomes

We recently connected with Michael Rennie, a U.K.-based product manager for Mendix, a Siemens business and the global leader in enterprise low-code. Mendix pioneered the low-code product category 15 years ago. The low-code approach addresses the coder crunch, the growing demand for software applications, and… Read More

Only 7% of Consumers are Highly Engaged with their Primary Bank, According to Ron Shevlin from Cornerstone Advisors

PAYMYNT Financial Group, a company that offers a financial growth app that combines digital commerce and investments with universal cashback and crypto, has pointed out that new research shows that less than half or 50% of bank customers are “highly engaged” with their local banking… Read More

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