Tagged: cx

July 26, 2023 @ 6:46 am By Omar Faridi  |  

For the first time, DriveWealth says it is expanding the range of tradeable asset classes on its platform: their partners can now “build options trading experiences all within their investing APIs.” Equity options have “grown in popularity with retail investors over the past decade, largely… Read More

July 23, 2023 @ 5:33 pm By Omar Faridi  |  

Primer, the payments automation platform offering the infrastructure for effortless commerce experiences, today announces its new partnership with Volt, the company building the global infrastructure for real-time payments, “enabling access to instant bank payments to Primer’s customers.” The tough economic climate in the UK, “driven… Read More

July 17, 2023 @ 11:11 pm By Omar Faridi  |  

Razorpay says they have always believed that simplifying payments is a universal problem. Businesses across the world grapple “with the same question: how can my payments experience be simpler, faster, and more efficient?” At Razorpay, they took this challenge head-on in India, “solving for tens… Read More

July 15, 2023 @ 3:20 pm By Omar Faridi  |  

PayIt, the leader in digital customer experience solutions with integrated payments for local and provincial governments, has appointed Jon Telch as Vice President, Canada. Telch joins the growing team at PayIt’s Canada headquarters and will “focus on partnering with government leaders to enable them to… Read More

July 12, 2023 @ 12:10 pm By Omar Faridi  |  

Checkout.com, the global payments solution provider, launches Identity Verification, its first product focused on improving the customer onboarding and identity verification process and expanding Checkout.com’s impact on customers’ digital experience. Identity Verification “utilizes proprietary artificial intelligence and is trained on billions of identity and facial… Read More

July 3, 2023 @ 10:37 am By Omar Faridi  |  

Revolut, the global financial super app with more than 30 million customers worldwide, has launched its services in New Zealand, “delivering Kiwis a first of its kind digital money experience.” For the first time ever, New Zealand residents will “get access to Revolut’s seamless, safe… Read More

June 27, 2023 @ 9:15 pm By Omar Faridi  |  

Feedzai, which claims to be the world’s first RiskOps platform for financial risk management, has partnered with Portuguese bank Novo Banco S.A. (Novobanco) “to further enhance the bank’s customer experience, improve its digital journey and provide best in class fraud protection.” Novobanco is a domestic… Read More

June 26, 2023 @ 2:33 pm By Omar Faridi  |  

QNB Group, in collaboration with IBM (NYSE: IBM) and its ecosystem partner, Mannai InfoTech, an ICT Division under Mannai Trading Company WLL have delivered an innovative, pioneering and engaging Digital Banking experience to its customers. IBM Consulting’s Business Transformation expertise, the IBM Garage methodology and… Read More

June 25, 2023 @ 7:16 pm By Omar Faridi  |  

A provider of digital payment solutions in the Asia Pacific, AsiaPay has announced the partnership with PayMe by HSBC in Hong Kong “to help local merchants provide more flexible payment options in a single device and enhance the purchase experience for consumers.” The partnership will… Read More

June 23, 2023 @ 7:29 pm By Omar Faridi  |  

Backbase, the Engagement Banking leader, is bringing additional convenience to bank customers and credit union members with features from the Entrust Digital Card Solution. Leveraging push provisioning from Entrust, Backbase now “enables end customers to securely add their payment cards to third-party wallets like Apple… Read More

June 22, 2023 @ 9:13 am By Omar Faridi  |  

International insurtech bolttech announced its partnership with one of Taiwan’s telecommunications providers, Taiwan Mobile, in order “to offer a range of personal insurance options for customers on the Taiwan Mobile app.” Powered by bolttech’s insurance exchange platform, “the first phase of the partnership will see… Read More

June 19, 2023 @ 10:51 pm By Omar Faridi  |  

Truework says sit has reached a significant milestone in their journey as they “work towards creating trust in every financial transaction.” Truework has entered into a strategic partnership with TransUnion, one of the largest information and insights companies in the world. In addition, TransUnion has… Read More

June 12, 2023 @ 6:26 pm By Omar Faridi  |  

Snapsheet, which claims to be the “pioneer” of virtual appraisals and an emerging leader in cloud-based claims management software, announced that specialty property and casualty insurance carrier  IAT Insurance Group selected Snapsheet Claims software “to deliver the modern claims experience to its customers.” As noted… Read More

May 31, 2023 @ 8:27 am By Omar Faridi  |  

Velocity Global, the world’s “expert” on work, announced new platform updates to improve the customer experience, accelerate the hiring process, and help companies more strategically meet escalating hiring demands and complexities. In addition to a more seamless, intuitive user experience and improved onboarding management, customers… Read More

May 29, 2023 @ 10:43 am By Omar Faridi  |  

Veriff, a global identity verification provider, today announced its new Age Estimation solution, built to further streamline the age verification process for customers. Veriff Age Estimation “uses facial biometrics to enable users to easily estimate their age with a selfie, rather than having to provide… Read More

May 25, 2023 @ 3:32 pm By Omar Faridi  |  

Vespia, an AI-powered Business Verification Service for verifying and onboarding business customers that helps minimize the risk of fraud, has highlighted the significance of business verification for non-AML obligated firms, like supply chain, digital commerce, as well as the sharing economy. Vespia explains that by… Read More

May 22, 2023 @ 11:06 pm By Omar Faridi  |  

Klarna, the AI powered global payments network and shopping destination, has joined forces with Airbnb in a “first-of-its-kind” partnership to provide guests in the US and Canada with flexible payment options when booking their next stay. With Klarna’s seamless, sustainable and flexible payment solutions, “booking… Read More

May 22, 2023 @ 5:12 pm By Omar Faridi  |  

Stripe, a financial infrastructure platform for businesses, recently announced that it is partnering with Airbnb in order “to power bank payments for Airbnb guests.” Airbnb guests can now use Stripe Financial Connections “to securely and instantly add their bank account as a payment method.” Once… Read More

May 9, 2023 @ 11:11 am By Omar Faridi  |  

Eltropy, the digital conversations platform for community financial institutions, announced it has added new use cases – including fraud prevention – and new deployment models for its Video Banking technology, “enabling community banks and credit unions (CFIs) to offer branch-like experiences to their customers and… Read More

May 1, 2023 @ 11:45 pm By Omar Faridi  |  

Experian – which claims to be one of the world’s leading global information services companies – has launched Aidrian, a new cloud-based fraud solution “powered by adaptive Machine Learning, which enables businesses to prevent fraud without impacting the customer experience.” Experian’s latest research “shows fraud… Read More