Tagged: consumer behavior

November 2, 2025 @ 4:43 pm By Omar Faridi  |  

A study released recently by Checkout.com, a digital payments company, highlights the consumer buying behavior which is enabling the fast-evolving  digital economy. The research study, reportedly conducted with 4000 consumers across the United Kingdom and United States reveals a number of transformative trends, such as… Read More

October 31, 2025 @ 8:20 am By Omar Faridi  |  

KPMG bas noted recently that around 15% of UK consumers said that they intend to use AI chatbots (such as Chat GPT and Gemini) in order to search for various deals this Black Friday period, increasing to one in three among younger age groups –… Read More

October 24, 2025 @ 8:10 am By Omar Faridi  |  

PayPal (NASDAQ: PYPL) released a new survey, highlighting how U.S. consumers are approaching this holiday season and what merchants should know to capture greater sales and build loyalty. Michelle Gill, GM of Small Business and Financial Services at PayPal said that merchants that enable frictionless… Read More

September 1, 2025 @ 9:32 pm By Omar Faridi  |  

A recent analysis by TransUnion (NYSE: TRU), a global firm focused on consumer credit reporting, has uncovered a significant correlation between rising payment-to-income (PTI) ratios and increasing mortgage delinquency rates, offering lenders a critical early warning tool to manage financial risk. Released on August 28,… Read More

August 14, 2025 @ 8:17 am By Omar Faridi  |  

Checkout.com, a global digital payments company, unveils data showing that consumers in Asia and the MENA region, are embracing digital identity wallets and biometric verification, “closely followed by Brazil and New Zealand.” Meanwhile, adoption remains sluggish “across Europe, including the UK, and North America.” The… Read More

July 28, 2025 @ 9:08 pm By Omar Faridi  |  

Australians reportedly made $160 billion worth of payments with their mobile wallets last year, as they continue to embrace the convenience of digital banking. The Australian Banking Association’s 2025 ‘Bank on It’ report reveals digital payments continue to surge with “over four billion mobile wallet… Read More

July 11, 2025 @ 2:46 am By Omar Faridi  |  

The Autorité des Marchés Financiers (AMF), France’s financial markets regulator, has released a series of reports and analyses that shed light on the evolving landscape of retail investment and asset management in 2025. These publications highlight shifting investor behaviors, particularly across gender and age groups,… Read More

June 26, 2025 @ 1:47 am By Omar Faridi  |  

Bank of Ireland’s Savings and Investment Index fell back in Q2 2025, with a drop in both the proportion of people who say they are saving and in those who believe they are saving enough. The Savings and Investment Index dropped “to 87 in Q2… Read More

June 12, 2025 @ 7:14 pm By Omar Faridi  |  

Canada’s payment ecosystem is undergoing a profound transformation, driven by rapid technological advancements and shifting consumer behaviors. According to recent analyses from Payments Canada, the rise of e-commerce and digital payments is reshaping how Canadians transact, while the growing sophistication of fraud demands innovative defenses…. Read More

May 16, 2025 @ 2:33 pm By Tony Zerucha  |  

A new consumer credit behavior study released by i2c breaks down generational activity while providing direction for service providers. The study asked the following questions: How many cards do consumers have, and how much of their primary card’s credit are they using? What do consumers… Read More

May 9, 2025 @ 7:53 am By Omar Faridi  |  

TransUnion (NYSE: TRU) noted that gig economy services are widely used by American consumers overall, but households with children have emerged as “power users.” According to a blog post by TransUnion, this cohort reports using gig services on a weekly basis at an overall rate… Read More

May 2, 2025 @ 12:06 pm By Omar Faridi  |  

CIBC announced its “no annual fee” CIBC Adapta Mastercard, which is reportedly the first credit card in Canada that automatically “determines the cardholder’s top three spend categories each month based on where they spend the most, and rewards them with 50% more points on those… Read More

April 29, 2025 @ 11:12 pm By Omar Faridi  |  

A research study on trust in Artificial Intelligence (AI) released has found half (50%) of Australians use AI regularly, but only “36% are willing to trust it, with 78% concerned about negative outcomes.” The Trust, attitudes and use of Artificial Intelligence: A global study 2025… Read More

March 30, 2025 @ 7:57 pm By Omar Faridi  |  

Three in five people say that the UK economy is worsening, leading even consumers feeling financially secure to cut back on spending, according to the latest quarterly Consumer Pulse survey from KPMG in the UK. The number of people feeling that the UK economy is… Read More

March 8, 2025 @ 11:33 am By Omar Faridi  |  

Seventy-six percent of US consumers are reportedly cutting back on spending, up from 67% in 2024, according to findings from the Wells Fargo Money Study. For adults in the first half of their financial lives, these numbers are even higher, with “82% of Gen Z… Read More

February 26, 2025 @ 10:14 am By Omar Faridi  |  

A study released by B2B order-to-cash software and digital payments Fintech Billtrust reveals how Generation Z is “fundamentally” transforming payment behaviors and expectations. With traditional payment methods falling to historic lows and digital adoption reaching saturation levels, the research signals a “turning point in how… Read More

February 24, 2025 @ 3:54 pm By Omar Faridi  |  

MX Technologies, Inc., a provider of actionable intelligence for consumers and the financial providers that serve them, shares its latest survey of U.S. consumers, which reveals consumers are “overwhelmed by their finances and looking for more comprehensive resources to meet their needs.” Nearly half (44%)… Read More

February 1, 2025 @ 12:19 pm By Omar Faridi  |  

Fintech firm Square’s annual report finds that global consumer businesses, including beauty and retail, plan to invest in new automation and loyalty programs in 2025. Square, the technology company that makes commerce and financial services accessible, released insights from its forthcoming Future of Commerce report,… Read More

January 15, 2025 @ 4:49 pm By Omar Faridi  |  

The CommBank Household Spending Insights (HSI) Index fell by 1.8 per cent in December 2024 after a “strong” Black Friday sales spending boost in November of last year. As noted in the latest report from Australia‘s CommBank, the fall was driven by an “8.3 percent… Read More

January 2, 2025 @ 11:25 am By Omar Faridi  |  

US credit card defaults have reportedly surged to $46 billion in the first 9 months of 2024, which is said to be the highest since 2010. Credit card defaults are now up more than 50% year-over-year. And defaults of seriously delinquent credit card loan balances… Read More