Tagged: consumer behavior

UK Savers Prioritize their Pensions Amid Rising Cost of Living, PensionBee Analysis Reveals

Analysis from online pension provider, PensionBee, reveals that pension savers put significantly more money “aside for their retirement at the start of 2023 than they did in the latter part of 2022, despite persistent levels of high inflation.” The average quarterly contribution amount “for female… Read More

TransUnion Report: Consumers Increasingly Turning to Credit, Unsecured Loans to Manage Household Budgets

The newly released Q1 2023 Quarterly Credit Industry Insights Report (CIIR) from TransUnion (NYSE: TRU) shows that in this current economic climate in which inflation remains at elevated levels and interest rates have risen sharply, consumers “are increasingly turning to credit to manage their household… Read More

BNPL: Commerce Enabler Digital River Offers Pay Later Options Afterpay, Clearpay

Digital River, which claims to be an experienced global commerce enabler for established and fast-growing brands, announced it is now offering Afterpay and Clearpay to address growing consumer interest in buy-now-pay-later (BNPL) options. The new offerings “represent an expansion of Digital River’s already robust portfolio… Read More

Consumer Spending: US Retail Sales Up +4.7% YoY in March, Mastercard Report Reveals

According to Mastercard SpendingPulse, which measures in-store and online retail sales across all forms of payment, U.S. retail sales excluding automotive “were up +4.7% year-over-year (YOY) in March.” Mastercard SpendingPulse reportedly “reflects nominal spending and is not adjusted for inflation.” At a national level, while… Read More

Biometric Payments Appeal to Canadian Consumers but Data Security Remains Top of Mind: Report

New technology and innovations in the payment space are “transforming the way Canadian consumers and businesses make and process payments.” According to data from Payments Canada’s annual Canadian Payment Methods and Trends Report, Canadian businesses are “writing fewer and fewer cheques while expanding the range… Read More

Younger UK Consumers Increasingly Comfortable Discussing Money: Survey

Klarna, a global payments provider and shopping service, reveals UK consumers prefer chatting politics, fertility and break-ups than finances, but that’s set to change “with young people feeling increasingly comfortable talking about money with friends and family.” The new findings from Klarna and YouGov’s research… Read More

Fintech Trends Survey: Japanese Consumers to Consider Switching to Bank, Financial App that Gives Insight into their Carbon Footprint

New Zealand-headquartered green fintech firm Cogo conducted a survey to uncover Japanese customer attitudes towards banks and financial apps “helping them drive sustainable lifestyles.” Administered in collaboration with strategic design and sustainability consultancy Fabric, the survey “engaged 1,966 participants who use banking and financial apps… Read More

Majority of Consumers Want Banking Institutions to Tell Them How to Grow, Save Their Money: Report

Sopra Banking Software (SBS), the global fintech company creating a new breed of banks to power financial services in every industry, announced the consumer-focused findings of its second annual Digital Banking Experience (DBX) Report. This year’s report, “produced in partnership with Forrester and IPSOS, reveals… Read More

Digital Payments Now Preferred by Majority of Consumers, Onbe Survey Reveals

Onbe, a corporate disbursements platform, published its 2023 Future of Payments Survey, finding that digital payments continue “to drive US consumer preferences in today’s connected economy.” 70% of respondents prefer “to receive payments digitally and 73% prefer to shop and pay with digital methods, including… Read More

Chargebacks911 Says E-Commerce Merchants Should Protect Themselves from First-Party Fraud

Post-COVID-19 holiday shoppers flocked to online sales “in unprecedented numbers in 2022, bringing along with it an increased risk of chargebacks.” Monica Eaton, founder of Chargebacks911, advises eCommerce merchants “to act now and protect themselves from first-party fraud.” As holiday shoppers navigated the post-COVID-19 inflationary… Read More

Payments Vital for iGaming Player Acquisition and Retention, Paysafe Research Reveals

Quick and easy payouts trump all other factors for North American and U.K. online sports bettors when selecting a sportsbook, according to the latest All the ways players pay research from payments platform Paysafe (NYSE: PSFE). The report also “reveals the crucial role of the… Read More

Half of Young Brazilians Ready to Go into Debt to Invest in their Own Business, Survey Reveals

Young Brazilians already “demonstrate mastery of basic concepts of financial education and how to spend money thinking about the future,” according to an update shared by C6 Bank. The most recent survey by C6 Bank/Datafolha indicated, for example, “that 50% of boys and girls aged… Read More

MX Research: 1 in 4 Consumers Want Financial Providers to Do More to Support Financial Needs

MX, a key player in Open Finance, released a new report on the features, functionality, and support that consumers want from their financial providers. MX’s latest survey of 1,000 U.S. consumers “shows 1 in 4 consumers feel that financial providers don’t do enough to support… Read More

Consumer Spending Survey: Two-Thirds of Americans to Spend Same or More on Retail Purchases in 2023

Despite continued inflation and the potential of a recession, 67% of Americans plan to spend either the same or more in 2023 as they did in 2022 “on retail purchases” according to a new survey commissioned by DailyPay and Dollar Tree and conducted online by… Read More

Majority of UK Consumers Believe Physical Wallets Will Become Less Relevant, Mastercard Survey Reveals

More than half (51%) of consumers in the United Kingdom believe physical wallets will become a lot less relevant as virtual payments continue to grow in adoption. This, according to the latest research shared by Mastercard (NYSE: MA). Mastercard teamed up Central Saint Martins on… Read More

US Consumers are Increasingly Prioritizing Financial Goals, TrueAccord Survey Reveals

When it comes to New Year’s resolutions, improving personal finances “isn’t anything new,” according to an update from TrueAccord. But as we look ahead to 2023, TrueAccord reveals that they “see more and more Americans adding serious financial goals to their list.” A recent Ascent… Read More

Over 90% of Australians have Set Financial Goals for 2023, CommBank Research Reveals

As new CommBank research reveals top financial New Year’s resolutions for Australians, CBA’s Chief Behavioral Scientist explains “some practical strategies to help achieve New Year’s goals.” With cost of living pressures top of mind, new consumer research released by Commonwealth Bank reveals Australians are “looking… Read More

US Retail Sales Grew 7.6% this Holiday Season, Mastercard Report Reveals

According to Mastercard SpendingPulseTM, U.S. retail sales excluding automotive “increased 7.6% year-over-year this holiday season, running from November 1 through December 24.” Mastercard SpendingPulse “measures in-store and online retail sales across all forms of payment and is not adjusted for inflation.” Steve Sadove, senior advisor… Read More

Canadian Retail Sales Grew Significantly YoY in November, Mastercard Report Reveals

According to Mastercard (NASDAQ: MQ) SpendingPulseTM, which measures in-store and online retail sales across all forms of payment, Canadian retail sales, “excluding automotive, increased +3.8% YOY, (+15.6% YO3Y) in November.” While E-commerce sales were :down this month -3% YOY, growth remains strong since pre-pandemic at… Read More

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