Tagged: westpac

December 8, 2025 @ 6:02 am By Omar Faridi  |  

Westpac data revealed customers are now spending approximately $6.7 billion annually on subscriptions. And according to Westpac research three in ten (31%) Australians admit that they are actually wasting money on seemingly duplicate or mostly unused services. In a so-called Australian banking first, Westpac clients… Read More

October 29, 2025 @ 8:59 pm By Omar Faridi  |  

Westpac recently noted that it is now predicting “record-breaking” consumer spending with online retailers this upcoming Black Friday and Cyber Monday sales season, potentially topping the $17.7 billion spent in the past year, after consistent month-on-month transaction increases and consistent with historical seasonal spikes. Research… Read More

September 26, 2025 @ 4:47 pm By Omar Faridi  |  

In a move against the rise of cyber fraud, Australia’s Westpac Banking Corporation has unveiled innovative tools to fortify customer protections, coinciding with a notable downturn in scam-related losses. Announced on September 26, 2025, the bank’s initiatives underscore a sort of multi-pronged strategy to outpace… Read More

September 3, 2025 @ 2:18 am By Omar Faridi  |  

Australia is grappling with a rising tide of scams, and new data from Westpac has pinpointed the nation’s scam hotspots, with Sydney’s Central Business District (CBD) emerging as the most scammed postcode in the country. The findings, based on customer reports to Westpac, highlight that… Read More

July 1, 2025 @ 6:21 pm By Omar Faridi  |  

Business activity is accelerating in Western Sydney a year from the Western Sydney International Airport and Aerotropolis opening, according to new Westpac data. The data has revealed Western Sydney is “outpacing Sydney’s coastal suburbs for business lending growth, with a 15 per cent increase over… Read More

June 19, 2025 @ 7:48 pm By Omar Faridi  |  

In the lead up to the Men’s State of Origin Game 2, it’s not just the Blues moving in on Queensland – New South Wales investors are already ahead on the scoreboard “when it comes to property in the Sunshine State.” New lending data from… Read More

May 31, 2025 @ 3:18 pm By Omar Faridi  |  

Westpac has built new AI technology which will revolutionise its customer support capabilities, including improving the bank’s ability to detect if a customer is being scammed. A first of its kind in Australia, the real-time call assistant technology is being integrated “within the bank’s frontline… Read More

January 22, 2025 @ 10:05 pm By Omar Faridi  |  

Westpac has released new data revealing the effectiveness of Australia’s scam prevention efforts. The new analysis conducted by BDO compared Australia, the United Kingdom (UK), Canada and the United States (US) and found Australia is “one of the most successful countries” in bringing down scam… Read More

July 30, 2024 @ 10:11 pm By Omar Faridi  |  

In a move to help stop bank impersonation scams and improve the customer experience, Westpac and Optus are introducing a new in-app calling capability for Westpac customers. Westpac SafeCall will allow customers “to receive calls via the app that are Westpac branded, verified by Optus… Read More

July 23, 2024 @ 10:26 pm By Omar Faridi  |  

Westpac is launching Dynamic Virtual Cards for institutional, corporate and government customers, enabling fast and secure ‘tap and go’ payments, giving them greater control. Westpac’s Dynamic Virtual Card can be “used online as well as in-store via digital wallet tap and go transactions.” Jeff Byrne,… Read More

June 2, 2024 @ 8:00 pm By Omar Faridi  |  

Westpac claims that it has helped customers earn $21 million in interest through savings prompts. To provide greater transparency around savings interest rates, Westpac says that it “has introduced mobile phone push notifications which alert customers about how they can earn bonus interest on their… Read More

April 4, 2024 @ 6:55 pm By Omar Faridi  |  

Westpac has turned on its proprietary PayTo digital payments capability for institutional and commercial payees, with other business customers to follow by the end of the year. Jeff Byrne, Managing Director, Global Transaction Services, Westpac said that “with the sun setting on traditional direct debits… Read More

February 12, 2024 @ 6:03 pm By Omar Faridi  |  

Businesses in Australia are reportedly faring well despite changing economic conditions, says Westpac’s latest business snapshot. Australian businesses are largely managing “slowing consumer demand and are cautiously optimistic as they head into 2024.” Westpac’s latest Quarterly Business Snapshot), which “analyzes millions of daily business banking… Read More

September 5, 2023 @ 11:42 am By Omar Faridi  |  

Westpac has shared new scam prevention measures for its clients. Westpac recently announced new digital payment security features “to help combat scam losses.” In an Australian banking “first,” Westpac will “integrate its sophisticated fraud detection systems with its digital payment platforms to help customers identify… Read More

June 14, 2023 @ 7:47 am By Omar Faridi  |  

Westpac recently revealed that its new cards will be making payments more accessible for customers. Westpac has announced it is rolling out “a suite of new card designs to help make payments more accessible for blind or low vision customers.” The credit, debit and pre-paid… Read More

May 8, 2023 @ 6:08 pm By Omar Faridi  |  

Westpac is rolling out a new feature on its banking app, which will allow customers to estimate their carbon footprint. Westpac customers will soon be able “to track their carbon footprint, with new functionality on the banking app that enables those with eligible accounts to… Read More

February 17, 2023 @ 5:19 pm By Omar Faridi  |  

Westpac will soon offer credit card customers the ability “to pay for purchases in four instalments, providing greater control and flexibility.” In the coming months, Westpac credit card customers will be able “to link their existing credit card to a new PartPay digital card, enabling… Read More

July 2, 2022 @ 9:13 am By Omar Faridi  |  

Westpac has announced that it will roll-out new technology which will “enable small businesses to accept payments from customers via their compatible Android mobile.” Westpac Tap on Phone leverages Airpay TAP technology from Australian payment technology provider Quest Payment Systems. It is being trialed with… Read More

June 7, 2022 @ 12:02 pm By Omar Faridi  |  

Westpac has launched Westpac DataX, a data analytics offering that will “enable faster, data-backed decision making for [their] largest clients.” Using de-identified credit card data from over six million daily card transactions, Westpac DataX “enables self-serve analytics for our clients so they can embed insights… Read More

June 6, 2022 @ 8:53 am By Omar Faridi  |  

In its “first” major corporate milestone following its acquisition by MONEYME Ltd (ASX:MME), digital finance platform SocietyOne has launched transaction and savings accounts “powered by Westpac’s Banking-as-a-Service (BaaS).” SocietyOne is Westpac’s second partner “to launch products through its BaaS platform with two new additions to… Read More