Tagged: westpac

June 19, 2025 @ 7:48 pm By Omar Faridi  |  

In the lead up to the Men’s State of Origin Game 2, it’s not just the Blues moving in on Queensland – New South Wales investors are already ahead on the scoreboard “when it comes to property in the Sunshine State.” New lending data from… Read More

May 31, 2025 @ 3:18 pm By Omar Faridi  |  

Westpac has built new AI technology which will revolutionise its customer support capabilities, including improving the bank’s ability to detect if a customer is being scammed. A first of its kind in Australia, the real-time call assistant technology is being integrated “within the bank’s frontline… Read More

January 22, 2025 @ 10:05 pm By Omar Faridi  |  

Westpac has released new data revealing the effectiveness of Australia’s scam prevention efforts. The new analysis conducted by BDO compared Australia, the United Kingdom (UK), Canada and the United States (US) and found Australia is “one of the most successful countries” in bringing down scam… Read More

July 30, 2024 @ 10:11 pm By Omar Faridi  |  

In a move to help stop bank impersonation scams and improve the customer experience, Westpac and Optus are introducing a new in-app calling capability for Westpac customers. Westpac SafeCall will allow customers “to receive calls via the app that are Westpac branded, verified by Optus… Read More

July 23, 2024 @ 10:26 pm By Omar Faridi  |  

Westpac is launching Dynamic Virtual Cards for institutional, corporate and government customers, enabling fast and secure ‘tap and go’ payments, giving them greater control. Westpac’s Dynamic Virtual Card can be “used online as well as in-store via digital wallet tap and go transactions.” Jeff Byrne,… Read More

June 2, 2024 @ 8:00 pm By Omar Faridi  |  

Westpac claims that it has helped customers earn $21 million in interest through savings prompts. To provide greater transparency around savings interest rates, Westpac says that it “has introduced mobile phone push notifications which alert customers about how they can earn bonus interest on their… Read More

April 4, 2024 @ 6:55 pm By Omar Faridi  |  

Westpac has turned on its proprietary PayTo digital payments capability for institutional and commercial payees, with other business customers to follow by the end of the year. Jeff Byrne, Managing Director, Global Transaction Services, Westpac said that “with the sun setting on traditional direct debits… Read More

February 12, 2024 @ 6:03 pm By Omar Faridi  |  

Businesses in Australia are reportedly faring well despite changing economic conditions, says Westpac’s latest business snapshot. Australian businesses are largely managing “slowing consumer demand and are cautiously optimistic as they head into 2024.” Westpac’s latest Quarterly Business Snapshot), which “analyzes millions of daily business banking… Read More

September 5, 2023 @ 11:42 am By Omar Faridi  |  

Westpac has shared new scam prevention measures for its clients. Westpac recently announced new digital payment security features “to help combat scam losses.” In an Australian banking “first,” Westpac will “integrate its sophisticated fraud detection systems with its digital payment platforms to help customers identify… Read More

June 14, 2023 @ 7:47 am By Omar Faridi  |  

Westpac recently revealed that its new cards will be making payments more accessible for customers. Westpac has announced it is rolling out “a suite of new card designs to help make payments more accessible for blind or low vision customers.” The credit, debit and pre-paid… Read More

May 8, 2023 @ 6:08 pm By Omar Faridi  |  

Westpac is rolling out a new feature on its banking app, which will allow customers to estimate their carbon footprint. Westpac customers will soon be able “to track their carbon footprint, with new functionality on the banking app that enables those with eligible accounts to… Read More

February 17, 2023 @ 5:19 pm By Omar Faridi  |  

Westpac will soon offer credit card customers the ability “to pay for purchases in four instalments, providing greater control and flexibility.” In the coming months, Westpac credit card customers will be able “to link their existing credit card to a new PartPay digital card, enabling… Read More

July 2, 2022 @ 9:13 am By Omar Faridi  |  

Westpac has announced that it will roll-out new technology which will “enable small businesses to accept payments from customers via their compatible Android mobile.” Westpac Tap on Phone leverages Airpay TAP technology from Australian payment technology provider Quest Payment Systems. It is being trialed with… Read More

June 7, 2022 @ 12:02 pm By Omar Faridi  |  

Westpac has launched Westpac DataX, a data analytics offering that will “enable faster, data-backed decision making for [their] largest clients.” Using de-identified credit card data from over six million daily card transactions, Westpac DataX “enables self-serve analytics for our clients so they can embed insights… Read More

June 6, 2022 @ 8:53 am By Omar Faridi  |  

In its “first” major corporate milestone following its acquisition by MONEYME Ltd (ASX:MME), digital finance platform SocietyOne has launched transaction and savings accounts “powered by Westpac’s Banking-as-a-Service (BaaS).” SocietyOne is Westpac’s second partner “to launch products through its BaaS platform with two new additions to… Read More

May 14, 2022 @ 7:02 pm By Omar Faridi  |  

Westpac recently announced the opening of a new technology engineering hub on the Gold Coast, which will aim to create “up to 200 additional jobs in the state over the next few years.” The opening will “enable Westpac to expand its technology, engineering, and training… Read More

April 26, 2022 @ 8:11 pm By Omar Faridi  |  

The Federal Court in Australia has reportedly ordered Westpac to pay penalties in the amount of $113 million “for widespread compliance failures across multiple businesses, including Westpac’s banking, superannuation, wealth management and insurance brands.” Justice Beach recently handed down his decision “in the last of… Read More

March 31, 2022 @ 6:44 am By Omar Faridi  |  

Westpac Group recently announced the appointment of Yianna Papanikolaou to the newly created role of Chief Transformation Officer. Papanikolaou will be sitting on the Group’s Executive Team and report directly to company Chief Executive, Peter King. She will have responsibility “for major change and investment… Read More

January 24, 2022 @ 10:23 pm By JD Alois  |  

Former senior Westpac executive Jim Tate has been appointed as the Chairman of Fintech mx51. mx51 is a payments-as-a-service provider that enables banks and non-banks to provide multi-channel payments and value-added solutions to merchants. mx51 reports that it currently powers major Australian banks and payments providers… Read More

December 8, 2021 @ 7:50 am By Omar Faridi  |  

Westpac announced on December 7, 2021, that it has agreed to terms to acquire money management app, MoneyBrilliant from AMP Limited and management shareholders. As noted in the update from Westpac, MoneyBrilliant is a budgeting and cashflow tool that “helps users manage their money by… Read More