Tagged: friendly fraud

March 5, 2025 @ 11:31 am By Omar Faridi  |  

Friendly fraud has become a pressing issue for businesses, particularly in the fast-evolving world of e-commerce. This, according to a new report released by Juniper Research. Unlike traditional fraud involving stolen payment details, friendly fraud occurs when legitimate customers dispute valid transactions, often claiming non-delivery… Read More

December 26, 2024 @ 8:07 am By Omar Faridi  |  

A survey conducted by Chargebacks911, the chargeback tech provider, revealed that on average, a significant 45% or nearly half of all chargebacks filed against merchants stem from misuse or outright abuse—a practice commonly referred to as “friendly fraud.” Major card networks like Visa and Mastercard… Read More

December 11, 2024 @ 11:11 am By Omar Faridi  |  

Socure, the provider of artificial intelligence for digital identity verification, sanction screening, and fraud prevention announced milestone achievements for its First-Party Fraud Consortium. The consortium seeks to unify firms in order to tackle the multi-industry issue of First-Party Fraud by “pooling data and insights which… Read More

May 31, 2023 @ 3:34 pm By Omar Faridi  |  

Chargebacks911, which claims to be the first company dedicated to providing chargeback remediation services to the world’s largest banks and businesses, released its 2023 Chargeback Field Report, “giving retailers and financial institutions an understanding into the current state of friendly fraud, first-party misuse and chargeback… Read More

October 14, 2022 @ 6:25 pm By Omar Faridi  |  

Forter, the Trust Platform for digital commerce, announced the launch of Smart Claims, a new product offering designed “to help businesses manage chargebacks more effectively.” By connecting order and claims data across different payment systems into a single, consolidated view, Smart Claims “enables merchants to… Read More

July 25, 2022 @ 9:47 pm By Omar Faridi  |  

According to Visa (NYSE: V) internal reporting, friendly fraud can “account for up to 75% of all chargebacks.” Mike Lemberger, Senior Vice President of North America Risk at Visa, said: “Friendly fraud is not always friendly, especially from a merchant’s perspective,” The Fair Credit Billing… Read More

July 22, 2022 @ 9:37 am By Omar Faridi  |  

Credit card chargebacks are reaching “crisis levels” for retailers on both sides of the Atlantic, according to a survey of U.S. and U.K. consumers published by Justt, the chargeback mitigation pioneer. Two-thirds of U.S. shoppers and 44% of British shoppers “have filed chargebacks in the… Read More

July 21, 2021 @ 2:17 am By Omar Faridi  |  

Los Angeles based Verifi, a company that claims it has been leading the dispute management and payment protection sector for sellers and issuers since 2005, notes that by now, sellers may have realized that the consumer trend “away from in-store shopping and toward e-commerce is… Read More