Tagged: digital experience

December 7, 2025 @ 7:58 pm By Tony Zerucha  |  

According to the J.D. Power 2025 U.S. Claims Digital Experience Study, customer satisfaction surges when the claims process is managed digitally, but most customers still find themselves needing to go offline to manage key steps along the way. “Across the insurance claims workflow, from first… Read More

June 3, 2023 @ 11:11 am By Omar Faridi  |  

Kasisto, creators of KAI, the digital experience platform for the financial services industry, announced the launch of KAI-GPT, the world’s first banking-specific large language model (LLM), designed to address the industry’s unique needs for accuracy, transparency, trustworthiness and customization. Powered by KAI-GPT, KAI Answers is… Read More

August 23, 2022 @ 7:37 pm By Omar Faridi  |  

Kasisto, creators of KAI, the digital experience platform for the financial services industry, announced a $15.5 million Series C extension, “led in the United States by Fidelity Information Services, LLC (NYSE: FIS) and internationally by Westpac Banking Corporation, with participation from BankSouth.” This brings the… Read More

July 31, 2022 @ 1:17 am By Omar Faridi  |  

Veritran, a global low-code solutions provider, recently announced a strategic alliance with Glassbox, a provider of digital experience analytics for web and mobile apps. As noted in the update, Glassbox and Veritran will provide a digital experience analytics solution, offering customers worldwide, both in financial… Read More

February 24, 2021 @ 1:54 pm By Samantha Hurst  |  

Flybits, a Canada-based digital experience platform for financial services, recently announced the launch of its privacy-first guided opt-in experience.  Flybits reported that the experience was designed with the consumer in mind and aims to create valuable digital experiences by allowing individuals to control their personal… Read More

December 2, 2020 @ 2:09 pm By Samantha Hurst  |  

Millennium Trust Company, a U.S.-based provider of alternative asset custody solutions to institutions, advisors, and individuals, announced on Wednesday the launch of its new Trade Center, as well as the digital experience enhancements. According to Millennium, the Trade Center allows users to easily invest in securities,… Read More