AI’s Use in Customer Service to Grow in 2022, Extend Into More Functions: TelcoSwitch CEO
Look for the use of artificial intelligence (AI) in customer service to grow in 2022 TelcoSwitch CEO Russell Lux said. The growth will continue with automated chatbots which are deployed in customer contact centres and will extend to call analytics. The importance of both have… Read More
Read more in: Artificial Intelligence, Fintech | Tagged ai, artificial intelligence, chatbots, fintech