Tagged: chargebacks

December 10, 2025 @ 7:26 pm By Tony Zerucha  |  

From chargebacks to passwords and identity, cybersecurity experts have plenty of thoughts on what 2026 will bring. Chargebacks charge ahead “Chargebacks will spike as consumers exploit the ‘the agent did it’ excuse. In 2026, chargebacks will jump as agentic commerce rolls out – not because… Read More

December 2, 2025 @ 2:22 pm By Omar Faridi  |  

Juniper Research has released a whitepaper, entitled, Beyond Chargebacks: The True Cost of Fraud for Digital Commerce, which examines the current state of the eCommerce fraud prevention market; considering “the impact of evolving digital fraud strategies, including trends like identity theft, account takeovers, chargebacks, policy… Read More

November 21, 2025 @ 10:56 am By Tony Zerucha  |  

Chargeflow, an AI-powered chargeback automation platform, this week announced a $35 million Series A funding round, including a $10 million debt facility, led by Viola Growth, with participation by existing investors OpenView Venture Partners. It brings the company’s total funding to $49 million. The new… Read More

November 19, 2025 @ 1:26 pm By Omar Faridi  |  

Chargeflow, the AI-powered chargeback automation platform, announced a $35 million Series A round — including a $10 million debt facility, which was led by Viola Growth, with contributions by existing investors OpenView Venture Partners, bringing the firm’s total funding to $49 million. The capital injection… Read More

October 9, 2025 @ 4:52 pm By Omar Faridi  |  

The payments industry has been combatting fraud for many years. But according to Chargebacks911, a global firm focused on dispute resolution and chargeback prevention, data reveals that merchants are losing more money and goodwill to false declines than to fraudulent activities. This appears to be… Read More

September 23, 2025 @ 10:25 am By Tony Zerucha  |  

As socially focused apps and services race to adapt to lower thresholds under Visa’s VAMP, BrightCheck is helping them reduce chargebacks through a combination of social verification and payment security. Founder and CEO Scott Bright said it’s a combination that can help companies in many… Read More

September 4, 2025 @ 3:30 pm By Tony Zerucha  |  

While ratios and messaging surrounding Visa’s looming VAMP program have changed, one message is clear: acquirers and merchants should look to technology to stay in Visa’s good books. Beginning Oct. 1, Visa begins enforcement of the Visa Acquirer Monitoring Program (VAMP). It combines fraud and… Read More

July 26, 2025 @ 1:50 pm By Tony Zerucha  |  

While online fraud for companies has long been synonymous with payment fraud and account takeovers, a new wave of threats is gaining ground, led by first-party chargeback fraud, refund abuse, and, increasingly, AI-powered attacks. Nearly half of merchants, 47%, report a rise in fraud perpetrated by… Read More

June 18, 2025 @ 7:06 pm By Omar Faridi  |  

Riskified (NYSE: RSKD), a global enabler of e-commerce fraud prevention and risk intelligence, shared new insights from a live survey conducted at its flagship event, Ascend 2025, at the 1 Hotel Brooklyn Bridge in New York City. The survey results highlight key challenges and “opportunities… Read More

May 26, 2025 @ 2:34 pm By Omar Faridi  |  

Chargebacks911, a global firm specializing in dispute resolution and chargeback prevention, is warning UK merchants that inflationary pressures, trade disruption, and weakening consumer confidence “are creating the perfect conditions for a sharp rise in chargeback abuse.” As household budgets shrink and financial anxiety grows, more… Read More

May 9, 2025 @ 6:00 pm By Tony Zerucha  |  

Visa’s Acquirer Monitoring Program (VAMP) is causing problems for acquirers and merchants, both for its design and its rollout. While the motivation to limit losses is understandable, Accertify’s director of global product management, Michael Mallon, said customer frustration is too. Visa said VAMP combines five… Read More

April 18, 2025 @ 8:12 am By Omar Faridi  |  

Regulation is a hot topic in the US and UK, with massive changes over recent months, but what effect will this have on consumers. Monica Eaton, Founder and CEO of Chargebacks911, explores Trump’s impact on the regulators and what effect he is having across the… Read More

March 5, 2025 @ 11:31 am By Omar Faridi  |  

Friendly fraud has become a pressing issue for businesses, particularly in the fast-evolving world of e-commerce. This, according to a new report released by Juniper Research. Unlike traditional fraud involving stolen payment details, friendly fraud occurs when legitimate customers dispute valid transactions, often claiming non-delivery… Read More

January 21, 2025 @ 8:18 am By Tony Zerucha  |  

Socure, a provider of artificial intelligence for digital identity verification, sanction screening and fraud prevention, this week unveiled research revealing that one in eight Americans (13%) committed first-party fraud over the 2024 holiday shopping season. First-party fraud, sometimes referred to as “friendly fraud,” occurs when consumers exploit return and refund policies… Read More

December 26, 2024 @ 8:07 am By Omar Faridi  |  

A survey conducted by Chargebacks911, the chargeback tech provider, revealed that on average, a significant 45% or nearly half of all chargebacks filed against merchants stem from misuse or outright abuse—a practice commonly referred to as “friendly fraud.” Major card networks like Visa and Mastercard… Read More

March 26, 2024 @ 2:32 pm By Omar Faridi  |  

Riskified (NYSE:RSKD), a firm focused on fraud prevention and risk intelligence,  unveiled Chargeback Challenges and What You Can Do About Them: Global Insights 2024, a survey conducted in partnership with Paladin Fraud of over 300 ecommerce chargeback managers worldwide to “explore how the rising rates… Read More

January 14, 2024 @ 4:12 pm By Omar Faridi  |  

Chargebacks911, an international chargeback management and prevention company, released the highly-anticipated findings of its 2024 Cardholder Dispute Index. This comprehensive research study compiles insights “from more than 4,000 consumers who have engaged in chargeback processes with their issuing banks in the past year.” Released in… Read More

December 6, 2023 @ 4:14 pm By Omar Faridi  |  

Instant payment service FedNow offers individuals and businesses many benefits including greater efficiency, quicker access to their money, and reduced transaction costs. Yet, unlike conventional, slower payment methods, FedNow doesn’t offer any form of payment reversal or chargeback functionality. That begs the question: Will FedNow… Read More

November 11, 2023 @ 11:13 am By Omar Faridi  |  

Chargebacks911 and Fi911, the global firm focused on chargeback management technology, has reaffirmed its support of continued discussion “around strategies to reduce the likelihood of friendly fraud, such as the Federal Trade Commission’s (FTC) proposed ‘click-to-cancel’ provision to its 1973 Negative Option Rule.” The provision… Read More

October 24, 2023 @ 10:11 pm By Omar Faridi  |  

nSure.ai, an innovator in AI-driven fraud prevention, and Justt, a firm focused on smart chargeback automation, today announced a new partnership. This collaboration will aim to “provide fraud protection and chargeback management capabilities tailored for high-risk digital transactions in gaming, gift card, and cryptocurrency.” As… Read More