ZSuite Technologies, a Fintech firm that aims to support community financial institutions with digital escrow products for commercial verticals, reveals that Jill Feiler has joined the company as Chief Client Officer.
In her new role, Feiler will be tasked with ensuring client success with ZSuite’s line of products and services. She will also focus on managing partner relationships in order to ensure value, effectiveness and satisfaction.
Nathan Baumeister, CEO at ZSuite, stated:
“I have known Jill for almost 10 years and could not be happier about her joining ZSuite. This reflects our goal of having the best Fintech and banking individuals on our executive team. It is an exciting time for the company having just launched our new product, ZEscrow. The response has been extremely positive and having someone with Jill’s extensive client service and financial background, not to mention her strong business acumen, will be paramount to our continued success and growth.”
Before joining the ZSuite team, Feiler was Executive Vice President, Client Success at Kasasa, where she was leading a 29-person success team for the firm’s 900 customers. Feiler served a key role in onboarding, performance management, cross-sell opportunities as well as renewals for existing customers.
Feiler started her career at M&I Bank (now BMO Harris Bank) as branch manager and after a 15-year career, she left to serve as VP Retail Sales and marketing manager at Demark Bank in Wisconsin. While working there, she led the retail and marketing division – which was mainly focused on branding, product promotions, sales as well as client satisfaction for 3 years. Feiler was then appointed as president of the bank, a role in which she served for 4 years.
Feiler remarked:
“I have been watching ZSuite for several years and the impact the company has made on the financial services market in such a short amount of time is very impressive. They are providing financial institutions with innovative technology solutions that solve real problems for specific verticals, enabling them to build loyalty with existing customers, while expanding their geographic footprint. I am looking forward to working with ZSuite and its clients to help financial institutions compete in an ever-changing landscape.”
ZSuite is known for supporting the technological and financial growth of banking institutions and credit unions. The Fintech firm provides software-as-a-service or SaaS solutions as a special value-add service.
The firm’s suite of product offerings, ZRent, ZDeposit and ZEscrow, allow financial institutions to support low-cost, core deposits, enhance the user experience and reach customers well beyond their branch presence via online or all-digital channels.
ZSuite caters to the underserved and niche markets. The firm’s customizable, digital solutions are offered to banks and credit unions.