Zurich UK, a company that provides a suite of general insurance and life insurance products to retail and corporate customers, announced on Tuesday it is now working with U.S. data group Carpe Data to improve claims processing efficiency and fight fraud.
Zurich UK reported that Carpe Data’s claims monitoring solution ClaimsX is giving its platform the “power” to leverage publicly available web data for real-time assessment and automated decision making, from first notice of loss to settlement.
“Through ClaimsX’s highly predictive online content, Zurich proactively audits injury claimants and identifies cases where the claimant’s profile is at odds with the claim presented. This not only stops fraud in its tracks, but also allows legitimate claims to be paid faster.”
Speaking about the collaboration, Zurich Head of Claims Fraud, Scott Clayton, stated:
“Carpe Data is the latest addition to Zurich’s ongoing innovation programs focused on transforming the future of insurance. [Carpe Data] supports Zurich’s ongoing efforts to improve the claimant experience by expediting low-risk claims, and by providing new insights to help our people make informed, accurate, and timely decisions.”
Zurich provides a suite of general insurance and life insurance products to retail and commercial customers. The company supplies personal, commercial and local authority insurance through a number of distribution channels, and offer a range of protection, retirement and savings policies available online and through financial intermediaries for the retail market and through employee benefits consultants for the corporate market.