Direct Bank Checking Account Users Happiest: JD Power
According to the JD Power 2025 U.S. Direct Banking Satisfaction Study, overall customer satisfaction with direct bank checking accounts is 692 (on a 1,000-point scale), which is 24 points higher than the average regional bank and 35 points higher than national banks. Savings account satisfaction… Read More
Read more in: Fintech | Tagged checking account, direct bank, J.D. Power, marcus, Paul McAdam