Tagged: consumer protection

October 7, 2025 @ 10:06 am By Omar Faridi  |  

October 7, 2025 marks the first year since the UK’s Payment System Regulator or PSR introduced mandatory APP fraud reimbursement rules. Although 88% (£112m) of losses under the policy have reportedly been returned to victims, the total value of claims increased from Q1 to Q2… Read More

August 24, 2025 @ 11:54 am By Omar Faridi  |  

In a recent statement, Andrew Ferguson, Chairman of the U.S. Federal Trade Commission (FTC), issued a stern warning to American technology companies regarding their compliance with new online safety regulations in the United Kingdom and European Union. Ferguson emphasized that adhering to these foreign laws… Read More

August 18, 2025 @ 1:15 pm By Omar Faridi  |  

The Lloyds Banking Group has highlighted critical developments in its efforts to combat fraud and expand its services. The bank has issued stark warnings about a surge in advanced fee job scams and football ticket fraud, while also securing a significant contract to provide banking… Read More

August 4, 2025 @ 8:30 am By Omar Faridi  |  

The European Banking Authority (EBA) has released its 2025 Opinion on money laundering and terrorist financing (ML/TF) risks affecting the EU’s financial sector. 2025 marks a significant change in the ML/TF risk landscape. In a context of important “geopolitical developments, legislative reforms and digitalisation new… Read More

May 30, 2025 @ 2:35 pm By Omar Faridi  |  

The level of identity fraud prevented in the first three months of the year has soared by 10%, insights from Experian reveal. Nearly £130 million of third-party fraud “was stopped by financial institutions in Q1 of 2025, up from £118 million compared to the same… Read More

March 5, 2025 @ 3:07 pm By Omar Faridi  |  

In a significant shift in regulatory approach, the Consumer Financial Protection Bureau (CFPB) has dropped its lawsuit against three of the largest U.S. banks—JPMorgan Chase, Bank of America, and Wells Fargo—along with Zelle’s operator, Early Warning Services. The case, which alleged that these institutions failed… Read More

February 2, 2025 @ 6:26 pm By Omar Faridi  |  

ASIC has recently written to superannuation trustees urging them to strengthen anti-scam practices, or risk ex”posing members to harm.” The open letter, which is reportedly signed by ASIC Commissioner Simone Constant, outlines their guidance for superannuation trustees in “preventing, detecting and responding to scams and… Read More

December 29, 2024 @ 5:16 am By Omar Faridi  |  

The Consumer Financial Protection Bureau (CFPB) sued Walmart (NYSE: WMT) and Branch Messenger for forcing delivery drivers to use costly deposit accounts to get paid and for deceiving workers— “last mile” drivers in Walmart’s Spark Driver program—about how they could access their earnings. The CFPB’s… Read More

October 18, 2024 @ 7:43 am By Omar Faridi  |  

The Bank of Ireland has issued an urgent fraud alert, cautioning that  businesses are being targeted with so-called ‘Live chat’ scams. Bank of Ireland is now specifically warning UK businesses about a recent increase in ‘Live chat’ scams. According to the update from the Bank… Read More

October 15, 2024 @ 9:11 am By Omar Faridi  |  

The UK’s Financial Conduct Authority (FCA) has fined TSB Bank plc (TSB) £10.9 million over the “treatment” of customers in financial difficulty. The FCA leveled the penalty on the bank for allegedly failing to ensure customers in arrears were “treated fairly.” The FCA further noted that… Read More

August 10, 2024 @ 10:52 am By Omar Faridi  |  

Consumer protection is a strategic pillar for the Malta Financial Services Authority (MFSA) and enabling financial literacy is part of this key objective. By supporting financial literacy and promoting a stable financial system, the Authority is committed to “fostering responsible and informed financial decision-making by… Read More

August 1, 2024 @ 4:54 pm By Omar Faridi  |  

CommBank customer scam losses halved in FY24 following the introduction of measures including market leading anti-scam technologies, spearheading cross industry collaborations, ongoing proactive policy measures and strengthening customer awareness. James Roberts, CommBank General Manager of Group Fraud, said: “Over the last financial year CommBank has… Read More

December 29, 2023 @ 10:22 am By Omar Faridi  |  

The AMF is warning the public against several companies proposing atypical investments without being authorised to do so. The Autorité des Marchés Financiers regularly “updates its black lists of new websites and entities proposing atypical investments to investors in France without being authorized to do… Read More

December 23, 2023 @ 3:26 am By Omar Faridi  |  

The Securities and Futures Commission (SFC) in Hong Kong warned the public to beware of entities operating under the names of “LonShiX” and “Bitbank (Global) Financial Holding Group,” suspected of “engaging in fraudulent activities purporting to be related to virtual assets.” The SFC notes that… Read More

November 26, 2023 @ 10:13 am By Omar Faridi  |  

European Central Bank President Christine Lagarde is known for her anti-crypto stance, referring to virtual currencies as being highly speculative, completely worthless, and often used as a tool by bad actors/criminals for engaging in illicit activities. Recently, the ECB President Christine Lagarde claimed that her… Read More

November 24, 2023 @ 8:14 am By Omar Faridi  |  

The AMF and the Paris Public Prosecutor’s Office urge retail investors “to be extremely vigilant regarding Immediate Connect’s fraudulent investment offer in crypto-assets.” Following an initial public warning issued by the Autorité des Marchés Financiers (AMF) last June, the regulator continues “to receive numerous enquiries… Read More

November 22, 2023 @ 11:08 am By Omar Faridi  |  

Revolut Head of Financial Crime is warning consumers to “stay vigilant amidst surging frauds this sale season as e-commerce scams such as fake websites become increasingly sophisticated.” Revolut’s single use virtual disposable cards, which “protect shoppers’ card details so they are never shared with vendors,… Read More

November 19, 2023 @ 4:04 pm By Omar Faridi  |  

Visa Inc. (NYSE: V) revealed its Holiday Edition Threats Report, which anticipates heightened scam activity during the holiday season “across both card-present (CP) and card-not-present (CNP) transactions.” The new report identifies popular fraud tactics “expected between November 2023 and January 2024 due to the rapid… Read More

November 13, 2023 @ 8:52 am By Omar Faridi  |  

A growing number of British investors risk being defrauded by a wave of fake adverts posted on social media, according to a new a warning issued by Lloyds Bank. The number of cryptocurrency investment scams reported1 “by victims so far this year has risen by… Read More

November 13, 2023 @ 8:22 am By Omar Faridi  |  

The UK’s Financial Conduct Authority (FCA) says it is working with payment service providers to do more “to protect consumers from fraud, including authorized push payment (APP) fraud.” While FCA‘s review of firms’ fraud controls and complaint handling found examples of good practice, they were… Read More