FIS (NYSE: FIS), a global firm focused on financial technology, announced a strategic partnership with Letskipp Ltd. (Kipp), a collaboration platform for card issuers and merchants, to introduce a non-sufficient funds (NSF) authorization solution to its debit clients.
This offer is designed to combat the challenge of declined transactions due to insufficient funds, which “can help issuers recover lost revenue and drive top-of-wallet status with customers.”
With this solution, FIS is unlocking growth “for its card issuing clients by helping to streamline financial operations, reduce friction and improve efficiency.”
Industry data shows that the leading cause of card declines is “insufficient funds, causing revenue loss, customer frustration and higher contact center costs.”
For merchants, these declines result in “lost sales and wasted product and time.”
For issuers, declined transactions bring unpredictability at the point of sale for customers, increasing consumer frustration and impacting loyalty.
The solution offers issuers the ability to “approve transactions even when the available balance is insufficient – without imposing overdraft fees on consumers – by enabling merchants to voluntarily pay a premium to authorize NSF transactions.”
This reimagined economic model can generate “additional revenue for issuers while helping to preserve the customer experience at the point of sale.”
Through this partnership, issuers “can take advantage of this interconnected solution, helping money move dynamically through debit accounts, card networks and payment systems.”
Jim Johnson, co-president, Banking Solutions, at FIS said:
“As money moves between merchants, companies, and financial institutions and card issuers, every transfer should be timely and seamless. This partnership underscores FIS’ commitment to helping our clients unlock new revenue streams and deliver smooth payment experiences. Our NSF authorization solution with Kipp tackles a key point of friction in the payments journey, helping issuers retain customers and drive long-term value throughout the money lifecycle.”
This solution reinforces FIS’ accomplishments in “helping deliver efficient, end-to-end experiences for businesses to bring the world’s money into harmony.”
FIS is a financial technology company “providing solutions to financial institutions, businesses, and developers.”
They unlock financial technology to the world “across the money lifecycle underpinning the world’s financial system.”
Their people are dedicated to advancing the “way the world pays, banks and invests, by helping clients to run, grow, and protect their businesses.”
Their expertise comes from experience helping financial institutions and businesses of all sizes adapt to meet the “needs of their customers by harnessing where reliability meets innovation in financial technology.”
Headquartered in Jacksonville, Florida, FIS is a “member of the Fortune 500® and the Standard & Poor’s 500 Index.”