Adyen (AMS: ADYEN), the financial technology platform for global companies, announced its partnership with Reece, Australia and New Zealand’s plumbing and bathroom supplies business.
The payment partnership sees Adyen process payments across Reece’s online and offline stores, “creating seamless customer experiences, ensuring safer transactions, and modernizing processes.”
For more than a century, Reece has provided its customers with plumbing supplies and superior service in Australia and New Zealand.
The partnership leveraged Adyen’s Unified Commerce technology stack across Reece’s operations, “consolidating and simplifying its storage of data.”
Adyen rolled out the technology across 600 of the company’s physical stores and online channels, helping provide “real-time customer insights and facilitate seamless customer journeys.”
Servicing businesses across Australia and New Zealand, Reece seeks “to “differentiate itself by innovating for better customer experiences.”
Integrating payment link technology helped Reece offer its customers a payment link for each transaction, “allowing them to pay through any channel, such as SMS, social media, QR code, or kiosk, creating a hassle-free and innovative experience.”
Yogesh Bahuguna, Distinguished Engineer at Reece said:
“We’ve always embraced our value of keeping it simple. Our partnership with Adyen has empowered us to simplify our operations-benefiting Reece and our customers. The implementation of the simple, yet powerful Pay by Link technology has also increased customer satisfaction due to streamlined payment processes.”
Beyond improving the customer experience, Reece engaged Adyen to explore a solution that “could keep up with the growing need to innovate yet stay secure.”
Reece has implemented Adyen’s built-in risk management solution which helps the business “block fraud, prevent disputes, and stay ahead of the latest vulnerability trends.”
Hayley Fisher, Country Manager, Adyen Australia and New Zealand said:
“As a leader in the industry, Reece needs a payments partner that could match its wide range of offerings, offer top-notch customer experience, and help achieve its business goals of staying innovative and secure. A single view of customer insights, powered by Unified Commerce, will help the company cater to its diverse consumer demographics. We’re looking forward to continuing our partnership with Reece.”
As mentioned in the update, Adyen is the financial technology platform for international companies.
By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen says that it “helps businesses achieve their ambitions faster.”
With offices across the globe, Adyen notes that it works with Lorna Jane, the Cotton On Group, SHEIN, Nando’s, Freelancer.com, Kogan.com, Budgy Smuggler, Movember, Showpo, Rodd & Gunn, and Jurlique.